SIL Mandatory Registration & New Practice Standards from 1 July 2026 | NoteGate™
SIL Providers — 1 July 2026

Mandatory SIL registration.
Your evidence trail starts now.

From 1 July 2026, SIL providers must register under Group 0138, comply with new SIL Practice Standards, and face certification audits requiring observable, participant-centred evidence. NoteGate helps providers build that evidence trail from the shift note up.

Request a walkthrough → What changes on 1 July 2026
For providers transitioning from Group 0115 · and new SIL providers from 1 July 2026

Your next audit may be later. Your evidence record starts on 1 July 2026. Providers will be audited against the new SIL Practice Standards at their next mid-term or renewal audit. Every shift note from 1 July 2026 is part of that evidence trail.

The regulatory change

What changes on 1 July 2026.

The NDIS Commission is moving SIL into a higher scrutiny registration and audit environment. This is a staged change with a hard start date.

Mandatory registration
New registration group 0138

Providers delivering Supported Independent Living must register under the new Group 0138 — Assistance with Supported Independent Living. This replaces Group 0115 for SIL-specific services and carries additional requirements.

New standards
SIL Practice Standards module

A supplementary SIL Practice Standards module applies alongside the existing NDIS Practice Standards Core Module. The new standards focus on participant decision-making, safeguarding in shared accommodation, worker guidance, and practice governance.

Certification audits
Higher audit scrutiny

Registered SIL providers must undergo certification audits against the new standards. The audit will examine whether participant-centred, safe support is observable in practice — not just documented in policy. Shift notes are the primary evidence.

Registration transition timeline
Before 1 July 2026
Prepare your documentation system
Set up participant-specific documentation rules, behaviour support plan extraction, and shift note quality controls. Every note written after 1 July 2026 is part of the audit evidence trail from day one.
1 July 2026
New SIL Practice Standards apply
Group 0138 registration becomes mandatory. The new SIL Practice Standards apply from this date. All shift notes from 1 July 2026 onward are subject to the new documentation requirements.
Next mid-term or renewal audit
Certification audit against new standards
Providers will be audited against the new SIL Practice Standards at their next scheduled mid-term or renewal audit after 1 July 2026. Auditors will examine shift note records, incident documentation, risk evidence, and practice governance evidence from the period.
What the standards require from documentation

Consistency is now a compliance requirement.

The new SIL Practice Standards set clear expectations for what good support looks like in practice. Documentation must show it is happening — shift by shift, worker by worker, home by home.

Documentation requirement

Supported decision-making

Workers must support participants to make decisions about daily life, routines, relationships, and their home. Shift notes must capture what choice was offered, how the participant communicated preference, and whether their will and preference was followed.

Current: does not prove supported decision-making
"Client was offered dinner and went to bed."
Required: demonstrates decision-making support
"Offered choice of dinner menu (pasta or stir fry). Participant chose pasta via verbal communication. Sat with participant during meal at preferred table. Participant initiated bedtime at 9pm. No prompting required."
Documentation requirement

Safeguarding in shared accommodation

The new Safeguarding Standard requires workers to recognise early signs of harm and evidence the steps taken to manage risks, including risks between people living in the home. De-escalation responses and risk mitigation steps must be documented.

Current: insufficient safeguarding evidence
"There was a disagreement between housemates. Settled after staff support."
Required: observable safeguarding response
"Verbal conflict between Participant A and Participant B at 7:30pm regarding TV channel. Observed raised voices. Separated participants to different rooms as per BSP. Both calm within 15 minutes. No physical contact. Documented as per risk plan. Escalation not required at this stage. Recurring pattern noted — see risk register."
Documentation requirement

Observable practice governance

Providers must demonstrate that workforce management systems translate into consistent, observable practice in the participant's home. Notes must show that support meets individual needs, communication preferences, and cultural considerations — not just that a shift occurred.

Current: not observable as participant-specific
"Provided personal care and assistance with daily activities. Participant cooperative."
Required: observable, participant-specific practice
"Assisted with morning shower using participant's preferred verbal prompting approach (3-step instruction as per OT plan). Used Makaton symbols for dressing sequence. Participant initiated breakfast independently. Medication administered at 8am as per medication management plan. Anxiety rating 2/5 throughout."
NoteGate & the new SIL standards

NoteGate turns Practice Standards into point-of-support documentation controls.

Every requirement in the new SIL Practice Standards maps to a documented capability in NoteGate. Workers are guided at the point of submission. Supervisors review. Evidence accumulates automatically.

New SIL Practice Standard requirement Standard NoteGate capability Gate
What choice was offered; how participant communicated preference; whether their will was followed Supported Decision Making Participant-specific note prompts enforce decision-making fields before submission Gate 1
Worker notes demonstrate competency in person-centred and trauma-informed practice Practice Governance Quality scoring across 5 dimensions tracks observable worker competency per note Gate 1
Early recognition of harm; prompt, trauma-informed response documented Safeguarding Risk Gate surfaces early signals from validated notes before they escalate Gate 3
Evidence the steps taken to manage risk in the home, including risks between housemates Safeguarding Incident Gate captures structured de-escalation evidence with guided prompts Gate 2
Corrective action tracking for risk mitigation steps from open to resolved Safeguarding Corrective actions assigned, tracked, and evidenced to closure via R&C Intelligence Gate 3
House-level incident patterns across workers and shifts identified and addressed Safeguarding Risk Intelligence surfaces recurring house-level patterns across shift records Gate 3
Consistent, observable practice across all workers delivering support to the participant Practice Governance Supervisor review queue flags quality variation across workers on the same participant Gate 1
Evidence mapped to NDIS Practice Standards for certification audit submission All standards Audit Gate generates structured evidence packs with Practice Standards mapping on demand Gate 4
Gate 1 — All plans
Note validation, quality scoring, supervisor review queue
Gate 2 — All plans via IRA
Structured incident reports, de-escalation evidence, reportability triage
Gate 3 — R&C Intelligence add-on
Risk register, risk signals, corrective actions, house-level patterns
Gate 4 — R&C Intelligence add-on
Audit evidence packs, Practice Standards mapping, one-click export
For providers transitioning into Group 0138

Generic shift notes cannot prove participant-specific support. NoteGate checks every note against the person's actual support requirements.

NoteGate extracts documentation rules from uploaded care plans, behaviour support plans, NDIS goals, and risk assessments. Every note is validated against the participant's specific requirements before it is accepted into the record — not after an auditor flags it.

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Common questions

SIL registration & NoteGate.

When does mandatory SIL registration start?
Mandatory registration for SIL providers begins 1 July 2026. Providers currently delivering SIL under Group 0115 (Assistance with Daily Life) must transition into the new Group 0138 and comply with the new SIL Practice Standards and Core Module from that date.
When will providers be audited against the new SIL Practice Standards?
Providers will be audited against the new SIL Practice Standards at their next scheduled mid-term or renewal audit after 1 July 2026. The evidence trail being built from 1 July 2026 onward is what auditors will examine. Providers who have not built audit-ready documentation from day one will face greater difficulty demonstrating compliance.
Do the new SIL Practice Standards change what shift notes must contain?
Yes. The draft SIL Practice Standards introduce specific documentation expectations that go beyond existing shift note requirements. These include: evidence of supported decision-making at the point of support (what choice was offered and how the participant communicated preference); de-escalation response documentation for safeguarding incidents; observable evidence that worker training translates into practice; and house-level risk pattern documentation for shared accommodation settings. Generic notes that record only that a shift occurred will not satisfy these requirements.
Is NoteGate built specifically for SIL providers?
NoteGate is built for NDIS, aged care, and DVA providers across all service types. For SIL providers, the participant-specific validation engine extracts rules from behaviour support plans, OT assessments, and care plans specific to shared accommodation settings. The Risk Gate and Incident Gate are designed for the safeguarding evidence requirements that the new SIL Practice Standards introduce. NoteGate works alongside your existing care management software — no migration required.
Does NoteGate make compliance decisions about whether our organisation meets the new standards?
No. NoteGate validates documentation quality, surfaces risk signals, and structures evidence for human review. All decisions about risk ratings, corrective actions, and what to present to auditors are made by your supervisors and management team. NoteGate is a documentation infrastructure tool — not a compliance authority. Whether your organisation meets the SIL Practice Standards is a determination made by the NDIS Quality and Safeguards Commission at audit.
How long does it take to set up NoteGate for a SIL house?
Most SIL providers are operational within one working day. Setup involves creating participant profiles, uploading care plans and BSPs (which NoteGate uses to extract participant-specific documentation rules), and adding worker accounts. The Solo plan (up to 5 participants) requires no credit card and no IT team. Larger providers can book a guided walkthrough to configure participant-level rules before go-live.

SIL registration is changing. Your evidence trail needs to change first.

Talk to us about how NoteGate maps to the new SIL Practice Standards for your participant group and house structure. No obligation.

Request a walkthrough → View pricing →

Australian data only · Works alongside your existing CRM · No migration required