Active participants
5
Monthly cost (AUD)
$49
Solo · flat rate
1100200300400500+
Solo
≤ 5
Starter
6–30
Growth
31–75
Scale
76–200
Enterprise
201–500
E+ Plus
501+
Every plan includes
Unlimited support worker accounts
NDIS and aged care rule sets
5-dimension quality scoring
PDF & plain text export
Participant-specific clinical rules
Australian data residency (AWS Sydney)
AI training non-use guarantee
Supervised progress report drafting
Works alongside any care management software
SIL Providers · 1 July 2026
Your next audit may be later. Your evidence record starts on 1 July 2026.
Providers transitioning into Group 0138 (Assistance with Supported Independent Living) will be audited against the new SIL Practice Standards at their next mid-term or renewal audit. Risk & Compliance Intelligence gives you the structured evidence trail from day one.
Pricing tiers at a glance
All rates in AUD per month. Annual billing saves 2 months.
| Tier | Participants | Monthly rate | Free trial |
|---|---|---|---|
| Solo | 1–5 | $49 flat | No trial - subscribe directly |
| Starter | 6–30 | $10 / participant | No trial - subscribe directly |
| Growth | 31–75 | $300 + $8/pp above 30 | 14-day free trial included |
| Scale | 76–200 | $660 + $6/pp above 75 | 14-day free trial included |
| Enterprise | 201–500 | $1,410 + $5/pp above 200 | 14-day free trial included |
| Enterprise Plus | 501+ | Contact for pricing | Custom onboarding |
Pricing questions
How is NoteGate priced?
NoteGate is priced per active participant, not per worker. Solo providers (1–5 participants) pay $49/month flat. Larger providers pay on a tiered per-participant model - from $10/pp for Starter through to $5/pp for Enterprise. All plans include unlimited support worker accounts.
Does pricing include both NDIS and aged care?
Yes. All plans include NDIS and aged care rule sets at no additional cost. Providers supporting participants across both sectors pay a single per-participant fee regardless of which sector each participant belongs to.
Is there a free trial?
Growth, Scale, and Enterprise plans include a 14-day free trial. Your card is saved but not charged until the trial ends. Solo and Starter plans subscribe immediately - they are already priced for small providers with no trial needed.
Are there setup fees or per-worker charges?
No. There are no setup fees, implementation costs, or per-worker charges. You pay only for active participants. Add as many support workers as your organisation needs.
Can I cancel at any time?
Yes. NoteGate subscriptions can be cancelled at any time from your account. Cancellation takes effect at the end of the current billing period. No cancellation fees apply.
How does annual billing work?
Annual billing is equivalent to paying for 10 months at your monthly rate - 2 months free. Annual plans are billed as a single upfront payment. Annual billing options are being rolled out progressively; start on monthly and switch when your tier is available.
How is Risk & Compliance Intelligence priced?
Risk & Compliance Intelligence is a premium add-on priced by provider tier: Solo $29/month, Starter $79/month, Growth $149/month, Scale $299/month, Enterprise $599/month, Enterprise Plus $999+/month. It requires an active NoteGate base plan and is billed monthly with no lock-in. Includes risk register, risk signal extraction, corrective action tracking, NDIS Practice Standards evidence mapping, and on-demand audit pack generation.