After a serious incident, your notes are the record.
Reportability, timelines and the actions taken are judged on what was written at the time.
NoteGate checks incident records and shift notes before they are saved, and incident capture includes reportability triage. The assessment, corrections and version history are retained.
Reportability triage at capture.
Incident capture includes reportability triage. For aged care, the Serious Incident Response Scheme sets a 24-hour timeframe for Priority 1 incidents and 30 days for Priority 2.
Restrictive practices linked to the plan.
Restrictive practice entries are linked to the behaviour support plan and the participant.
The record is checked before it is saved.
Records below the threshold go back to the worker with specific corrections, and the assessment, corrections and version history are retained.
See how quality and compliance managers use it.
See how incidents are captured
Incident Reporting Assistant: guided capture with reportability triage.
See incident triage